Consumer Health Data Privacy Policy

This Consumer Health Data Privacy Policy ("Policy") supplements the MetabolixMD India Privacy Policy and applies to personal data defined as "consumer health data" ("CHD") under applicable laws. It outlines our practices for the collection, usage, and sharing of CHD for users in India and other regions.

Categories of Consumer Health Data Collected

• Health Conditions and Diagnoses: Information about physical or mental health status, illnesses, or diagnoses.
• Medical History: Details about past and present health, surgeries, procedures, and treatments.
• Medication Usage: Information about prescribed medications purchased or managed through our platform.
• Biometric Data: Data such as height, weight, vital signs, and health measurements.
• Reproductive and Sexual Health: Information related to reproductive health, sexual orientation, or gender-affirming care.
• Behavioral and Lifestyle Information: Details about dietary preferences, exercise, sleep, and other lifestyle factors.
• Device and Usage Information: Data collected from your use of our website/app, including IP addresses, device type, and usage logs.

Sources of Consumer Health Data

• Directly from you, through forms or communications while using our services.
• Automatically via cookies and tracking technologies on digital platforms.
• From third parties such as service partners and affiliates who support our operations.

Purposes for Collecting and Using Consumer Health Data

• Service Delivery: To provide, personalize, and enhance our health and wellness services.
• Communication: To keep you informed about your health, appointments, and platform updates.
• Research & Development: For analytical purposes and to develop improved services and offerings.
• Legal Compliance: For regulatory requirements, lawful requests, and safeguarding rights.
• Marketing: With your consent, to share promotional updates and relevant news.

Sharing of Consumer Health Data

• Service Providers: Trusted vendors responsible for functions like hosting, analytics, and customer care.
• Affiliates: Our related entities, as permitted by this Policy.
• Legal Authorities: Where required by law or to protect the rights and safety of individuals.
• Business Transfers: In the event of corporate mergers, acquisitions, or transfer of assets.

MetabolixMD India does not sell your consumer health data to third parties.

Your Rights Regarding Consumer Health Data

• Access: Right to request details about the health data we hold about you.
• Correction: Right to request updates to inaccurate or incomplete data.
• Deletion: Right to request removal of your health data, subject to legal exceptions.
• Withdrawal of Consent: Right to revoke permissions for future collection or processing.
• Data Portability: Right to receive your data in an accessible format.

To exercise these rights, contact us at consultant@metabolixmdindia.com. We will respond as per applicable laws and regulatory timelines.

Data Security

We implement appropriate technical and organizational safeguards to protect your health data from unauthorized access, disclosure, alteration, or destruction. Absolute security cannot be guaranteed.

Changes to This Policy

MetabolixMD India may revise this Policy to reflect changes in legal, regulatory, or business practices. Material changes will be communicated on our website, and the effective date will be updated as needed.